Terms & Conditions


1.1. The www.mozzartbet.com.co website (the "Website") is operated and administered by Meridian Gaming Colombia S.A.S., a company registered under Colombian law, with NIT 901.129.683-4 (the “Operator” or the “Company”).

1.2. The Operator is licensed and regulated by COLJUEGOS, the Colombian authority that oversees games of luck and chance (www.coljuegos.gov.co), under Contract No. C1622. The Operator offers bets on casino games operated by a gaming system provided by Meridian Gaming Colombia and includes Live Betting.

1.3. Participation in the Games implies deposits of money. All payments through the Website are managed and collected by the Operator.

1.4. "Games" means all games available on the Website, including casino games (video slots and live casino), fixed odds bets (sports betting, betting on the outcome of various events, such as entertainment/social/political bets and lotteries (hereinafter called My Number or Mi Número), virtual fixed bets, and instant prize games. The Operator reserves the right to add and remove Games on the Website, in accordance with the procedures provided by law.

1.5. These Terms and Conditions (the “Terms and Conditions”) govern your use (“you” or the “Player”) of the Games provided on any Company Website, mobile and/or any other software owned, operated, or licensed by the Operator.

1.6. These Terms and Conditions set forth the entire agreement between you and the Operator as a Company with respect to the software and, in the event of fraud, supersede all prior or contemporaneous communications and proposals, whether oral, written, or electronic, between you and the Company with regarding the Software.

1.7. These Terms and Conditions constitute a binding agreement between you and the Operator and will come into force as soon as you accept the conditions by checking the "I ACCEPT" box in the contracts. By accepting the T&C, you indicate to the Company that you have read these Terms and Conditions and accept them. By using any Software owned, operated, or licensed by the Company, you indicate your agreement to these Terms and Conditions.

1.8. You must carefully read these Terms and Conditions in their entirety before checking the "I ACCEPT" box. If you do not agree with any provision of these Terms and Conditions, you must not use or continue to use any of the services provided by the Company.

1.9. The Operator reserves the right to modify and amend these Terms and Conditions at any time and these will be valid until a new version comes into force. You will be notified prior to any changes and your re-acceptance will be required for the new agreement to take effect. If you do not agree to the updated Terms and Conditions, you must stop using the Software.

1.10. The rules and explanations regarding the Games and Sports Betting are found in separate links on the respective sites, or the explanations and conditions that refer to the software indicated therein are incorporated into these Terms and Conditions by reference.

1.11. These Terms and Conditions may be published in various languages for informational purposes and to facilitate player access. Only the English version is the legal basis of the relationship between you and the Operator and in the event of a discrepancy between a version in another language and the English version of these Terms and Conditions, the English version will prevail.

1.12. The bold headings that appear in these Terms and Conditions are included for convenience only and will not affect the interpretation of these Terms and Conditions.



2.1.1. To place bets using any of the software, you must first personally register with the Operator and open an account (“User Account”). “User Account” has the same meaning as “Player Account”.

2.1.2. You may have only one User Account. If you try to open more than one User Account, all the accounts you try to open may be blocked or closed. If you notice that you have more than one User Account under different names, you must notify the Operator immediately.

2.1.3. The request to open a User Account is made by personally filling out the registration form and sending it to the Operator through our website. The registration form must include all the mandatory information requested, your identity (citizenship, first name, last name, date of birth), the declaration of compliance with the minimum age, your contact details and your address (home address and/or residence), including a valid email address and relevant payment information. All information entered must be correct.

2.1.4. Your Player Account must be registered under your own correct name. Only one account can be opened per client.

2.1.5. Once the account is registered, you must present to the Operator, the identification documents that confirm all the information provided when registering. The Operator is authorized to request any document that proves your identity, the origin of your funds, your payment methods. Remember that if your account is not verified, the amount you can deposit is limited; however, you will not be able to make withdrawals until the verification process is complete.

2.1.6. In the event that the Operator cannot carry out the process called “Know Your Customer” (KYC) within 30 days after the creation of the account, it will be blocked, and its balance will be retained and transferred only when it is confirmed or when COLJUEGOS order your payment.

2.1.7. Any other account you open with us will be “Duplicate Accounts”. In the event of opening a Duplicate Account, any Account you have opened may be closed by us immediately and: a. all transactions made from your Account and Duplicate Account(s) will be void; b. all bets or deposits made using your Account and Duplicate Account(s) will be void; and c. any returns, winnings or bonuses you earned or accumulated during the time the Duplicate Account was active will be forfeited and reclaimed by us, and you must return to us, upon request, any such funds withdrawn from your Account and of the Duplicate Account(s).

2.1.8. Minors (persons under 18 years of age or who are considered minors according to the laws of the jurisdiction of their residence, even if they are over 18 years of age), may not register a User Account. If the Operator cannot confirm your age of majority, your Player Account may be suspended. If it is shown that you were a minor at the time of making any gambling or betting transaction: i) Your Player Account will be closed; and ii) All transactions made while you were a minor, and all related funds deposited by you will be voided; and iii) Any wagers made while underage will be void; and iv) Any winnings you have accumulated during that time will be forfeited and you must return to the Operator any funds you have withdrawn from your Player Account.

2.1.9. It is your sole responsibility to ensure that the information you provide is true, complete and correct, and kept up to date.

2.1.10. As part of the registration process, you will need to choose a username and password to access the Sites. It is your sole and exclusive responsibility to ensure that your login details are kept secure. You must not disclose this data to anyone. The Operator is not responsible for any abuse or misuse of your User Account by third parties due to the disclosure, whether intentional or accidental, active, or passive, of your access data to any third party.

2.1.11. The Operator reserves the right to refuse to register an Account or to close your Account at the Operator's discretion. However, the money deposited in your Account will be returned and all contractual obligations already acquired will be fulfilled.


2.2.1. You may participate in any Game only if you have sufficient funds available in Your Account to wager on such participation. The Operator will not give you any credits to participate in a Game.

2.2.2. You may only use credit cards and other financial instruments that are valid and belong to the game account holder, otherwise you will not be able to deposit funds into your Account.

2.2.3. You may not use funds that come from any illegal activity or source or that are “tainted” or associated with any illegality or illegal means of obtaining.

2.2.4. In all markets, the Operator will accept payments made in the currency chosen on Registration. The currencies accepted for payments may vary between markets, and Company may accept multiple currencies for payments in some markets. The exchange rate used by the Operator will be updated daily and will be determined based on the time of withdrawal from the deposit account. Please note that currency exchange fees are your responsibility and accepted currencies may vary from market to market.

2.2.5. To deposit funds into your User Account, you can use any of the deposit methods specified on the"Payment Options" page. Details regarding the processing time and fee structure of the payment methods used are available on this and may change from time to time.

2.2.6. You are not permitted to transfer funds from your Account to other players or receive money from other players in your Account, or transfer, sell and/or acquire user accounts.

2.2.7. The Operator may collect the fees assigned for the processing of deposits. Fees may change over time and the current fee structure is specified on the applicable pages of the site. The Operator reserves the right to assign minimum and maximum deposit levels as specified on the relevant pages of the site and these may change from time to time.

2.2.8. The Operator reserves the right to use additional procedures and means to verify your identity when making deposits to your User Account. The Operator is not a financial entity and, therefore, should not be treated as such. Your Account will not receive any interest on the amounts and the funds deposited in Your Account must be used for bona fide transactions, strictly for the purpose of carrying out a gaming operation.

2.2.9. All information related to the deposit of funds can be found on the "My Account" and "Deposit" pages of the site. You can use any of the available deposit methods listed there, although they may change from time to time.

2.2.10. Your bank may charge you independently for bank transfers and other payment methods. All withdrawals are processed in COP and will incur currency conversion and international transaction fees charged by your bank.


2.3.1. You may withdraw any amount up to the “Cash” balance of your User Account by sending the Operator a valid withdrawal notices through the Website, if the deposit was made without using a bonus. If the deposit was made with a bonus, it will not be possible to withdraw the “Cash” balance. Bonuses and winnings can be removed by Support if you wish to withdraw your deposit.

2.3.2. Please note that the Operator's products are consumed instantly when playing the game. Accordingly, the Company cannot offer refunds, cancellation of services or returns of items with respect to the game. When playing a game for real money, the money will be automatically withdrawn from your User Account.

2.3.3. The Operator does not accept withdrawal requests made by phone or email. Withdrawal Notices can only be made through the Company's Website.

2.3.4. Withdrawals will be accepted only if the amount is available in Your Account. You must first cancel all pending bets to release your User Account balance or withdraw funds.

2.3.5. You may only use credit cards and other financial instruments that are valid and legally yours in connection with withdrawals from your Account.

2.3.6. Withdrawals from a Player Account are made through payments made to the Account Holder or transferred to a bank account held in the Account Holder's name, as notified by the Account Holder. To the extent possible, the Operator will restrict withdrawals to be made only to the same account used by the Account Holder to make the deposits.

2.3.7. Details regarding processing time and fee structures for withdrawals depending on the method used are listed on the “Payment Options” page and may change from time to time. Furthermore, once we receive and verify the client's documents, the Operator will process your withdrawal within 5 business days.

2.3.8. The Operator reserves the right to perform increased due diligence with respect to withdrawals of funds not used for gambling and to review your behavior on the site and use of the games for irregular play patterns. When there are reasonable suspicions that the account has been used for illegal or irregular purposes, the Company reserves the right to extend the investigations for a period of 10 days, which may be extended by 5 more days, in case the investigations require verifications. by the software provider or until the competent authorities issue a resolution. The user and the Gaming Authority will be provided with the pertinent information on the extension of the term.

2.3.9. The Company reserves the right to charge the client's account for all reasonable costs associated with both deposit and withdrawal, and the right to withhold and/or confiscate withdrawals if the Player due diligence is not approved and/or the Company believes that irregular patterns of play have occurred.

2.3.10. If, by mistake, the Operator transfers to your User Account profits that do not belong to you, whether due to human or technical error or for any other reason, the amount will remain the property of the Operator. The amount will be deducted from your User Account as soon as the Company becomes aware of the error. If you withdraw funds that do not belong to you, notwithstanding other remedies and actions that may be available at law or otherwise, the amount paid in error will constitute a debt of yours to the Operator. You are obliged to immediately report any incident of incorrect accreditation to the Operator. Such notification must be made by email.

2.3.11. The Operator will carry out additional verification procedures for any cumulative transaction valued at $15,000,000 Colombian pesos and further reserves the right to carry out such verification procedures even in the case of payments of lesser value. Such identity verification could include, for example, copies of a player's passport, identity card or utility bill. Additionally, all transactions will be verified with respect to compliance with the Legislation on Money Laundering.

2.3.12. The Company will respond to the withdrawal request using the same method that you previously used to make your deposit, unless the account is no longer valid, or the payment method does not allow you to receive money. In this case, the Operator will have the right to request any documentation for the prior verification of a new payment method. The funds available in Your Account may be transferred to your heirs only based on documentation proving your status as such.

2.3.13. Winnings are transferred to your personal User Account.

2.3.14. Withdrawal requests are executed by the Operator within a maximum period of 3 days from their entry into the Operator's system.

2.3.15. The maximum withdrawal amount corresponds to 48 UVT. Withholding tax will be applied to any withdrawal request greater than this amount.

2.3.16. The Operator reserves the right to notify legal authorities of any suspicion of fraud, illegal use, or violation of Colombian law, including, without limitation, COLJUEGOS, the UIAF, the DIAN, the ATTORNEY GENERAL, JUDGES and any other authority. that requires it.


2.4.1. An inactive account is an account where no gaming transaction is made for 12 months and has a real money balance.

2.4.2. Accounts without any access or gaming transaction may be blocked or closed by the Operator, at its discretion.

2.4.3. After twelve (12) months from the last access, the Company reserves the right to charge $22,450 Colombian pesos or its equivalent per month of inactivity as an administrative fee on your account, as long as the balance is positive, and your account has remained inactive. After 12 months of inactivity, the remaining account balance will be refunded to your payment account if a payment method has been verified. If a payment account has not been previously verified in your account, a notification will be sent to you by email, informing you that you have the right to indicate a new payment method within 12 months. In case the Operator cannot verify the new payment method within 12 months, the remaining balance of the account will be retained by the Operator and sent to the State Budget.

2.4.4. Once your account becomes inactive, if the Company has not been able to contact you and/or if you cannot be satisfactorily located, the Operator will, in accordance with applicable law, close your account and transfer any remaining balance to you or the relevant authorities.

2.4.5. Account Holders who wish to recover funds from a closed, blocked, or debarred account should contact Customer Service.


2.5.1. If you wish to close your account, you may do so at any time by contacting Customer Service by email via the Website at help@mozzart.com.co. The Company will return all funds in your User Account to you within 10 business days. If the closure of your account is related to concerns about possible gambling addiction, you must indicate this circumstance.

2.5.2. The Operator reserves the right to close your User Account and to refund any balance available for gambling, subject to deduction of any relevant withdrawal charges.

2.5.3. In the event that the Operator reasonably suspects that the client has violated the law, the Terms and Conditions or the rules of the Game or reasonably suspects that the client has attempted to commit fraud against the Company, the Operator shall have the right to impose a bet limit on Your Account or to cancel all bets, close the account, retain the balance of the User Account and transfer it to the State Budget or the Gaming Authority.



You hereby represent and warrant that:

3.1.1. You are over the age of 18 or the minimum legal age stipulated in the laws of your jurisdiction and, subject to the laws that apply to you, you are permitted to participate in the Games offered on the site.

3.1.2. It is entirely and solely your responsibility to investigate and ensure that by participating in the Games you do not violate any laws that apply to you. Gambling on our Website may not be legal in certain jurisdictions. Such countries are, for example: Afghanistan, Angola, Saudi Arabia, Algeria, Bahrain, Belgium, Bulgaria, China, Eritrea, Cuba, Ethiopia, Hong Kong, Indonesia, Jordan, Iran, Iraq, Kuwait, Libya, Lithuania, Malaysia, Morocco, Mauritius, Mauritania, Norfolk Island, North Korea, Oman, Pakistan, Poland, Portugal, Qatar, Czech Republic, Rwanda, Sudan, Somalia, South Sudan, Syria, Tunisia, United Arab Emirates, Yemen.

3.1.3. You are not a resident of a country other than Colombia.

3.1.4. You participate in the Games and Bets only for entertainment and/or recreational purposes and strictly in your personal and non-professional capacity.

3.1.5. You participate in the Games on your own behalf and not on behalf of any other person.

3.1.6. All information that you provide to the Operator during the validity period of this contract is true, complete, and correct, and you will promptly notify the Company of any change in such information.

3.1.7. The money that you deposit in your User Account is not contaminated by any illegality and, in particular, does not come from any illegal activity or source.

3.1.8. You understand that you assume the risk of losing the money deposited in your User Account by participating in any of the Games.

3.1.9. You will not engage in any fraudulent, collusive, manipulative or any other illegal activity in connection with your participation or that of any third party in any of the Games and you will not use any technique or method assisted by software or hardware devices for your participation in any of the games. The Company does not allow any type of robots and/or programmed devices in the game. The Operator hereby reserves the right to void any bet in the event of detecting such behavior.

3.1.10. Games on our Website should be played in the same manner as games played on any other site. This means that players must be courteous to each other and avoid disrespectful or obscene comments.


4.1. As part of your use of the Site, the Operator may provide you with a chat facility, which is moderated by us and subject to controls. We reserve the right to review the chat and keep a record of all comments made in that feature. The chat feature is to be used for socializing and recreational purposes and is subject to the following rules:

4.1.1. You will not make any sexually explicit or grossly offensive comments, including expressions of bigotry, racism, hate, or profanity.

4.1.2. You will not make abusive, defamatory, or harassing statements or insults to the operators of the site.

4.1.3. You will not make statements that advertise, promote or otherwise relate to other online entities.

4.1.4. You will not make statements about the Operator or about any other Internet site related to the Operator that are false and/or malicious and/or harmful to the Operator.

4.1.5. You will not collude through chat rooms or independent chat. Any suspicious chat will be reported to the competent authority.

4.2. n case you breach any of the above provisions regarding the chat room, the Operator shall have the right to remove the chat room or immediately close your User Account. Upon such termination, the Operator will return to you any funds that may be in your User Account more than any amount you may owe us at that time (if any). The Operator will report any suspicious chat to the competent authority.


5.1. The Operator reserves the right to cancel and/or declare a bet partially or totally void if the Company, at its discretion, considers it evident that any of the following circumstances has occurred:

5.1.1 You, or people directly or indirectly associated with you, influence the outcome of an event.

5.1.2 You and/or people associated with you are directly or indirectly circumventing the rules of the Company.

5.1.3 The outcome of an event has been directly or indirectly affected by criminal activity.

5.1.4 Bets have been placed that would not otherwise have been accepted but were accepted during periods when software was affected by technical problems; due to an error, mistake, misprint, technical error, casino system failure, force majeure or otherwise, improper bets have been offered, placed and/or accepted.

5.2. The Operator is not responsible for any damages or losses believed or claimed to have arisen from or in connection with any of the computer programs or their content, including, without limitation, the loss or corruption of data, delays or interruptions in operation or transmission, failures in communication or lines, misuse of the site or its content by any person or any errors or omissions in the content.

5.3. The Operator is not responsible for server interruptions, lag, or any technical disturbances in the game. In these cases, refunds may be granted to players.

5.4. In the event of a bonus campaign or pay table with configuration errors and/or an error in the game software, the Company reserves the right to amend player balances and account details to correct such errors. mistakes.

5.5. If the player becomes aware of any errors or deficiencies in the software, bonuses, or the site, he agrees to refrain from taking advantage of them. Additionally, the player undertakes to immediately inform the Operator of any errors or deficiencies.

5.6. In the event that a Game is started but is aborted due to a system failure, the Operator will make all reasonable efforts to ensure the possibility of resuming the game or, in the event that this is not possible, will return to the user the value wagered in the Game, crediting it to the User Account or, if the account no longer exists, paying it to the user in an approved manner; and if the user has an accumulated credit at the time the game was interrupted, it will credit the User Account with the monetary value of the credit or, if the account no longer exists, it will pay it to the user in an approved form.

5.7. The Operator reserves the right to withdraw any Game from the site at any time. Any event or Game indicating misbehavior affecting payout, game data or other balances, which may be due to misconfiguration or error, will be canceled and removed from the site. Player(s) balances and account details may be amended in such cases to correct any errors.

5.8. The Operator reserves the right to withhold payments if there is suspicion or evidence of tampering with any of the Games and/or Software. A criminal lawsuit will be brought against any user or any other person who has tampered with the Games and/or the Software or has attempted to do so.


6.1. The Operator supports responsible gambling. You will be able to learn more about Responsible Gaming, the prevention of gambling addiction and can be guided to professional help on the Website under “Responsible Gaming” and the relevant pages of the site or by clickinghere.

6.2. Our Software is designed for entertainment purposes. If you think you have or may have a problem with habitual or compulsive gambling, we advise you to avoid gambling on all Company Websites, on any other gambling company, and to seek professional help. If you have been diagnosed with any form of compulsive gambling disorder, the Operator strongly advises you not to engage in any gambling activity and to avoid software governed by these Terms and Conditions.


6.3.1. We offer our Players to set the following Limits on their account: Limit bets in a period Limit the time of your sessions.

If you exceed the stated limits, you will be prevented from making any further bets or deposits into your account. If the time set for your session expires, it will be interrupted.

6.3.2. You may at any time change or remove your limits. The decrease in limits will take effect immediately. If you wish to increase or remove the limits, this will take effect seven (7) days from your written request.

6.3.3. The minimum payout for participation in the game is 300 COP, the maximum amount of winnings that can be paid out is 500,000,000 COP, and the maximum number of pairs per ticket is 50.

The minimum payment is pre-match $1,000 COP live $3,000 COP.


6.4.1. During a self-exclusion period you will be prevented from making any bets or deposits into your account, however you will be able to request a withdrawal of the available balance.

6.4.2. You may, at your discretion, choose to exclude yourself from playing any Game on our Websites. To block your access to the Games, you must send an email to Customer Service, as indicated on the Company's Website. Your email must state the following: "I wish to be excluded from the Operator's Websites" and the length of time for which you wish to be excluded. You can also choose to exclude your account indefinitely. You will find more information under"Responsible Gaming" on the Website.

6.4.3. If you opt for self-exclusion in the ways provided above, you will not be able to reverse this decision before the expiration of the self-exclusion period. The Operator will automatically reactivate your access to our games and reactivate your User Account at the end of such period. During the self-exclusion period, the Operator will not send you promotional information or any other marketing information.

6.4.4. Within two days of receipt of the self-exclusion notice, your details, including your name and details, will be removed from our marketing databases. The Operator will include your data in the register of self-excluded Players. You may only request its removal from this registry once a period of six months has elapsed from your registration in the respective registry.

6.4.5. The Operator encourages you to consider extending your self-exclusion to other remote gambling operators you currently use.

6.4.6. Regardless of the length of your self-exclusion period, when your self-exclusion period expires, you will be permitted to begin gambling with the Company and receive marketing materials.

6.4.7. By requesting self-exclusion, you agree to provide complete and accurate personal data, now and in the future, so that Your access/use of the Website and Software may be restricted. If you choose to exclude yourself, we will use reasonable efforts to ensure that you comply with your self-exclusion. However, by agreeing to self-exclusion, you agree that you have a parallel obligation not to attempt to circumvent self-exclusion. Accordingly, the Operator has no responsibility for any subsequent consequences or losses, however caused, that You may suffer or incur if You start betting or continue betting through additional online accounts where You have changed any of registration details or provide misleading details, inaccurate or incomplete or try to circumvent the agreed self-exclusion. Any self-exclusion, timeout or any similar action will be valid on all websites operated by the Company.



7.1.1. All Games offered on the Website may have their specific or additional rules and conditions. The rules linked to this page are an integral part of these Terms and Conditions. You will be deemed to have accepted the special rules by clicking the “CREATE ACCOUNT” button on this page.


7.2.1. The Operator's casino is managed by Meridian Gaming Colombia SAS. The Operator will remain responsible for disputes related to gambling, in accordance with applicable Colombian law.

7.2.2. All Casino Rules can be found within the Game itself.


8.1. Player knowledge of any suspicious activity related to any of the Games provided on the sites must be reported to the Operator immediately.

8.2. To carry out any transaction, the Operator may carry out any verifications required by the Company or third parties (including, but not limited to, regulatory bodies) to confirm the legal ownership and origin of the money involved, the identity of the applicant and to comply with current regulations. against Money Laundering.

8.3. The Operator will report any suspicious transaction to the competent Colombian authorities. The Operator reserves the right to block, close or suspend a User Account and withhold funds if so, requested in accordance with the Law for the Prevention of Money Laundering.


9.1. The Operator and related companies own the rights to all available software, user interfaces and graphic functions. These are protected by copyright laws, and you may only use the sites for your personal use in accordance with the Terms and Conditions stipulated by the Company and applicable laws.

9.2. You will need Operator's prior approval to display or use, in any manner other than for private use, any accompanying trademarks, service marks, trade names, and/or logos, alone or in conjunction with any text, on the Site, or on a subsidiary or affiliated company, or of a company belonging to the same group of companies, or of the final majority shareholders in any of the software programs governed by these Terms and Conditions.

9.3. Other product and service names displayed or referenced on any of the sites may be trademarks and service marks of their respective companies and the sole property of their respective owners. Without the written consent of the owners and/or holders of the trademarks and service marks, they may not be used publicly.

9.4. Animations, avatars, images, background images, other graphics, photographs, video and audio clips, icons, streaming data, downloadable materials, data compilations and software, accessible from Websites licensed, operated, or controlled by the Operator, are proprietary information and valuable intellectual property of the Company or any party responsible for providing the materials. The Company owns all right and interest in and to such materials.

9.5. The materials may not be copied, distributed, republished, modified, uploaded, posted, or transmitted in any way, except for personal or private use, without the prior written consent of the Company.


10.1. You acknowledge and agree that the Operator is required to collect and use your personal data to enable you to access and use the site and to participate in the Games.

10.2. The Operator acknowledges that, by collecting your personal data, as indicated in the previous provision, it is subject to the Data Protection Law (Law 1581 of 2012). The Company will protect your personal information and respect your privacy in accordance with best business practices and applicable laws.

10.3. The Operator will only use your personal data to enable you to participate in the Games and to carry out operations relevant to your participation in the Games. We may also inform you of changes, new services, and promotions that we think may be of interest to you. If you do not wish to receive direct marketing data, you may opt out of such service by contacting Customer Service or adjusting your settings.

10.4. Your personal data will not be disclosed to third parties unless such disclosure is necessary to process your requests in connection with your participation in the Games or is required by law. In cases where the Operator's suppliers or business partners are responsible for parts of the overall functionality of the software, your personal data may be disclosed to them.

10.5. The Operator's employees and partners responsible for its service and support have access to your personal data for the performance of their duties. You hereby consent to such disclosures. The Operator is obliged to provide information to the regulatory authorities when they request it.

10.6. You have the right to access the personal data that the Operator has about you. We will not destroy any personal data in our possession unless required by law, or the information is no longer necessary for the purposes of our relationship.

10.7. To provide you with efficient service, the Operator may share your data with service providers who may be in various parts of the world, but only for the specified purposes.

10.8. When processing your account and the associated transactions, the Operator may resort to credit rating agencies, fraud detection entities or anti-money laundering entities. You hereby consent to such disclosures.

10.9. To facilitate your visit to the site, track visits to the site and improve the service, the Operator collects a small amount of information sent from your browser, called a "cookie". If you wish, you can disable the collection of cookies (see your browser's instructions for how to do this). However, you should be aware that disabling cookies may restrict your use of the Sites.

10.10. Notwithstanding the foregoing, the Operator may publish details of the specific winnings of individual players on the sites and, from time to time, on other websites. Such postings will include the player's username and the amount won, and you hereby agree and approve such postings on the Sites.

10.11. The website's Privacy Policy can be found here.


11.1. If you have any complaints, you may contact our Customer Service, as indicated on the Company's Website at help@mozzart.com.co.You can also file a complaint with the with the Colombian Office of Games of Luck and Chance, located in Bogotá, Carrera 11 No. 93A-85, email contactenos@coljuegos.gov.co.

11.2. The Operator will do its best to resolve the reported matter within 14 days. If you do not agree with the final decision of the Company, you may submit a complaint and all the relevant facts to the National Office of Games of Chance or to the competent Court.


12.1. You enter the Website and participate in the Games at your own risk. The Websites and Games are provided without any warranty, either express or implied.

12.2. Without prejudice to the generality of the previous provision, the Operator, its directors, employees, partners, and service providers:

12.2.1 Do not guarantee that the Software and/or the Website are fit for their purpose.

12.2.2 Do not guarantee that the Software and/or the Website are free of errors.

12.2.3 Do not guarantee that the Websites and/or the Games will be accessible without interruptions.

12.2.4 Will not be liable for any loss, cost, expense, or damage, whether direct, indirect, special, consequential, incidental, or otherwise, arising in connection with your use of the software or your participation in the Games.

12.3. You hereby agree to fully indemnify and hold harmless the Operator, its directors, employees, partners and service providers for any costs, expenses, losses, damages, claims and liabilities, however caused, that may arise in connection with the use of the software or participation in the Games.

12.4. To the fullest extent permitted by law, the maximum liability arising out of or in connection with your use of the Software, regardless of the cause of action (whether in contract, tort, breach of warranty or otherwise), shall not exceed $450,000 Colombian pesos.


13.1. If you breach any provision of these Terms and Conditions or the Operator has reasonable cause to suspect that you have breached them, the Company reserves the right not to open, suspend or close your User Account, withhold any money from your User Account User (including deposits) and apply said funds to remedy any damage or loss caused by you.

13.2. The Operator reserves the right to freeze or close your User Account or cancel any bets at our absolute discretion if the Company suspects that you are in breach of this agreement, are in trouble with your creditors, are involved in illegal or fraudulent activities while use any of the sites, when using the rewards program or in other ways detrimental to our business.

13.3. You acknowledge that the Company will make the final decision as to whether you have violated the Company's rules, terms or conditions in such a way as to result in your suspension or permanent ban from participating in our site.


14.1. If any provision of these Terms and Conditions is held to be unlawful or unenforceable, that provision will be removed from these Terms and Conditions and all other provisions will remain in effect without being affected by such removal.


15.1. The Operator reserves the right to assign or otherwise legally transfer this Agreement. You may not assign or otherwise transfer this Agreement.


16.1. These Terms and Conditions are governed by the Laws of Colombia and the parties submit to the jurisdiction of Colombia.


17.1. The following territories are restricted: Anyone that is not in continental or insular Colombia.

17.2. All Sports Betting Rules can be found here.

Version 3, Enero 2023 T&C


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